Buy a new
or certified pre-owned Cadillac, and you're probably not thinking maintenance.
"Maintenance" should mean more to you than "repair."Cadillac maintenance is part of the deal you cut when you buy a Cadillac at a reputable dealer. Cadillac owners tend to be repeat and long-term owners partly because of the availability of high-quality Cadillac maintenance, some of it guaranteed and some of it preventative, and most of it both.
Those dealers boasting Cadillac Shield back every Cadillac they sell with the most comprehensive inventory of services in the luxury car market, more comprehensive than any BMW, Mercedes, Audi, Lexus, and other luxury marquees. Mobile apps, remote diagnostics, road service, premium maintenance, and customer care are other reasons to make the Cadillac choice in the first place.
Quality dealers must meet standards in performance maintenance before they can carry the Cadillac Shield. Expect benefits like:
- Personal Service Representative who makes you and your car a personal project
- Private one-on-one interview builds trust and understanding
- Comfortable waiting area catering to the luxury tastes
- Play area keeps toddlers occupied
- Fresh coffee and doughnuts daily while you watch large screen TV
- Straight answers to all your questions
Cadillac service needs you to do your share, nothing more than scheduling your routine service online. Schedule that appointment and relax in comfort or take the shuttle home. Routine maintenance assures you all is well and meets warranty requirements. Remote diagnostics use OnStar to report monthly on your vehicle performance. And, Whitesides will prove as competitive as anyone in town for oil changes and tune-ups. It's our job to make and keep your Cadillac experience all it can be - in performance, value, and safety.
It's all a reminder that, once you buy a Cadillac, new or pre-owned, you step into a new world. Maintenance and service match the standard of excellence, precision and attention to detail that makes the Cadillac label what it is - service reps, mechanics, and technicians as advanced as the vehicles they service.
For more important information from Cadillac, check out this video on Winter Driving.
